Outlook personal folders missing archive#Your archive files should be re-attached to Outlook as before.Raj Kumar ~ Modified: T17:31:45 00:00 ~ Outlook, Recovery ~ Navigate to the location you noted down earlier and highlight your PST file and press ‘OK’. On the window that opens, click the ‘Data Files’ tab. Click ‘Account Settings’, ‘Account Settings…’. After creating profile… Once you have logged back in to Outlook you can then re-attach your PST archive folders by doing the following: In Outlook click the ‘File’ tab. In this example the PST file is located in “C:\Users\sfprentice\Documents\Outlook Files\archive.pst” You can now carry on with the instructions above, remove your profile and create a new one. Look for “Archives” and note down where the “pst” file is located. Outlook personal folders missing how to#Before removing… In “Mail” app, “Show Profiles…” (see above for how to get there), highlight your profile and click “Properties”. You need to find that information before you remove your existing Outlook profile. However to put them back you need to know where they are saved on your computer. Do you have a personal Archive set of folders? If you have a personal Archive then the above process will remove them from your Outlook window, but don’t worry, you can put them back later. It is important that Cached Exchange Mode is enabled, without it performance will be very poor and Outlook will often seem to be Not Responding.Īny support questions should be handled by your IT Support Technician or Company. Any further issues please contact your IT Support person or company.Įxtra Information The following screenshot is of the Server Settings… the server may change at any point so please don’t attempt to type it in yourself, Microsoft Exchange will manage that process for you. That is your Outlook complete and configured. If you had any personal Archive folders you now need to re-attach them, see below for information. You can ‘Remember my credentials’ so that the next time you launch Outlook it doesn’t ask again. Outlook personal folders missing full#Please remember that in Office 365 your username is your full email address. The next time you launch Outlook it may prompt you for your username and password. At first Outlook may look blank or that it has missing emails, in this case please wait a few minutes for the download process to complete. download) a local copy of your email to your PC, you may see a message such as above while that happens. The first time Outlook starts after creating the account it can take a minute or two to launch. Press OK to close the Mail settings window. If you see a restart message such as above, ignore it and press OK and continue.Ĭlick Finish. Enter your email account details, similar to the screenshot below:Įduc Office 365 email: Remove
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